General
Nedre Sandaa Gaard AS safeguards your privacy. In this privacy policy, we explain how we handle your personal data in connection with your visits to our websites or when you register an account through any of our websites. We may make changes to this privacy policy to reflect changes in our business, our websites or services, or applicable law. The latest version of the privacy policy is always available here on the website.
Processing and rights
You may at any time withdraw your consent or request access to your personal data. Only persons with the necessary work tasks will have access to details required to handle agreements and inquiries that are naturally connected to our rental services.
Who is responsible for the personal data we collect?
Nedre Sandaa Gaard AS is responsible for ensuring that your personal data is processed in accordance with laws and regulations. We implement technical, legal, and organizational security measures to protect your personal data against manipulation, loss, destruction, or unauthorized access.
How do we collect personal data?
In order to provide you with a complete offer, we will ask for:
- Phone number
- Email address
- Address
- Name
We collect personal data through Vipps and through user input. This information is not shared with others and is only used for its necessary purpose: administration, support, and the execution of agreements between the service provider and the customer. Vipps’ terms can be read here:
www.vipps.bo/vilkar/vilkar-privat-salgsvilkar
Terms of Purchase
The seller is Nedre Sandaa Gaard AS, Nedre Sandå 2, 4812 Kongshavn, christian.brinch.gundersen@gmail.com, organisation number 935826969, and is hereinafter referred to as the seller/the seller. The buyer is the consumer placing the order and is hereinafter referred to as the buyer/the buyer.
Subscription and Membership
Your membership provides access to Nedre Sandaa Gaard’s facilities and services. You will receive access from the moment of purchase. The subscription has no binding period and can be cancelled at any time either by contacting Nedre Sandaa Gaard AS by email or by cancelling the subscription in Vipps under “Manage subscription”. After payment, you will have access for the full month regardless of when in the month you cancel. You have a 14-day right of withdrawal and can contact us by email for a refund if you are not satisfied. If you are unable to cancel the subscription yourself, you can contact us by email for immediate cancellation.
Booking
When booking, you gain access to the location or activity at the time of booking. If you cancel 12 hours before the booking time, the booking will not be automatically refunded. Payment is made when the booking is placed and is considered delivered when the visit starts. You may request a refund or adjustment if you have made an incorrect booking, as long as this is done 12 hours before the visit was due to start.
Complaints must be submitted to the seller within a reasonable time. The parties shall attempt to resolve any disputes amicably. If this is not successful, the buyer may contact the Norwegian Consumer Council (Forbrukerrådet) for mediation. The Consumer Council can be reached by phone at +47 23 400 500 or at www.forbrukerradet.no.
